Customer Service Manager / Assistant Manager

Cogent Holdings Pte Ltd

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 03, 2026

Job Description

Cogent Holdings Pte Ltd and its subsidiaries started providing point-to-point cargo transportation with a small fleet of trucks in the 1960s. Today it has grown into one of Singapore's leading logistics management service providers and a highly regarded company with a broad-based clientele that ranges from large local companies to multinational companies.

About the role

Lead a team of customer service staff in the Transportation Department at our subsidiary company SH Cogent Logistics Pte Ltd, to handle customer enquiries and liaise with customers to ensure all job requirements are met.

Key responsibilities
  • Lead a team of customer service staff

  • Attend to major customer enquiries and liaise with customers to ensure all job requirements of orders are captured

  • Perform trucking job creation when necessary

  • Monitor and liaise closely with Operations Team on execution of jobs received

  • Mo...