Customer Service Lead

Regular - Full time Information and Record Clerks

What you’ll do:

The Customer Service Lead will assist the Grocery Manager to ensure exceptional customer service on the front-end is maintained and assist customers with related needs. Other responsibilities include addressing customer concerns and coordinating with all department managers in finding a solution. They will be responsible for opening and closing duties and prioritizing loss prevention standards. The Customer Service Lead will be responsible for helping train new employees and ensure all Team Members are meeting performance standards. 

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are: 

You are looking for a career in Customer Service and:

You are able to supervise and delegate staff.

You’re honest and trustworthy, are results-oriente...