Customer Service & Lab Equipment Support Administrator

Allentown

Full Time Information and Record Clerks
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Location
Allentown, New Jersey, United States
Posted
July 21, 2026

Job Description

JOB TITLE: Service & Technical Support Administrator

FLSA STATUS: Exempt

JOB TYPE: Full-time

JOB SUMMARY

The Service and Technical Support Administrator reports to the Global Service Business Operations Manager and will be an integral resource supporting coordination for service operations, ensuring efficient response, communication, and execution of technical support and field service activities. This role ensures seamless coordination across service intake, technical support, scheduling, and administrative processes, enabling efficient service delivery and consistent customer experiences.

PRIMARY FUNCTIONS

  • Receive and triage incoming service and technical support requests; resolve basic inquiries or route to the appropriate technical resource.Coordinate technician scheduling, aligning customer availability with field service resources to ensure timely service delivery .Support coordination of parts availabilit...

    • Job Details

    • Job Type
      Full Time
    • Category
      Information and Record Clerks
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026