Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 14, 2026
Job Description
Job Title Customer Experience Ambassador
Employment Type Full Time
Job Experience Less than 2 years
Salary (MYR) 2,200.00 - 2,700.00
Postal Code / State / Country 56000, Kuala Lumpur, Malaysia
Job Description
Job Responsibilities
- Manage inquiries via Live chat, WhatsApp, calls, and email.
- Work with the operations team to ensure smooth booking processes.
- Serve as a liaison between customers and partners.
- Provide feedback to Management for system and process improvements.
- Oversee the entire email system template (incoming and outgoing).
- Suggest and initiate improvements to processes.
- Perform other tasks as assigned by your supervisor or Management.
Job Requirements
- Bachelor’s degree or equivalent experience.
- Prior experience in customer service or operations.
- Experience handling inquiries across multiple ch...