Location
Larissa, Thessalia Sterea Ellada, Greece
Posted
July 21, 2026
Job Description
Position: Customer Service Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:
Fluency in Czech
Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology, is preferre...