Customer Service Executive

Full-time Customer service / support

Job Title: Associate Consultant Services- MEERUT,UTTAR PRADESH Department: Customer Support / Operations Location: Field-based (Customer Visits Required) Employment Type: Full-time Contact Person : Kashish Singh | | Job Summary We are looking for an Associate Consultant Services to join the PolicyBazaar team and provide dedicated customer support for health insurance documentation and related queries. This role involves visiting customers at their location to assist with documentation, resolve issues, and ensure a smooth and satisfactory customer experience. Key Responsibilities 1. Visit customers at homes, hospitals, or workplaces to address health insurance-related queries. 2. Assist customers with health insurance documentation, including policy documents, endorsements, renewals, and claim forms. 3. Explain policy coverage, benefits, exclusions, renewal processes, and claim procedures in a simple manner. 4. Coordinate with internal teams such as operations, claims, and underwriti...