Job Description
About the job Customer Service Executive
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Executives, providing unrivalled support to clients within the logistics industry.
Position
Customer Service Executive (Malay English, Work in Office)
Job Description
Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
Resolve customer complaints to achieve high customer satisfaction
Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
Diploma and above
Excellent English and Malay communication skills (written, v...