Location
singapore, singapore, Singapore
Posted
June 21, 2026
Job Description
Job Description
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly, handle and resolve customer inquiries, complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Process orders and requests
- Organize workflow to meet customer time frames
- Direct requests and unresolved issues to the designated resource
- Keep records of customer interactions and transactions
- Manage administration
- Support, communicate and coordinate with Sales team and internal departments
- Min GCE āNā or āOā Level or equivalent
- Bilingual in English and Mandarin to interact with Mandarin speaking customers
- Experience in sales support / customer service would be an added advantage
- Knowledge of customer service principles a...