Location
Shah Alam, Selangor, Malaysia
Posted
June 15, 2026
Job Description
Company Background
We are representing our client, an established company in the transportation and logistics industry, in their search for a suitable candidate to join their team
Job Responsibilities:
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments.
- Follow up and resolve customer queries effectively.
- Identify customer needs, evaluate issues, and provide appropriate solutions.
Job Requirements:
- Diploma or Degree in any fields
- Minimum 3 years of customer service experience.
- Proficient in reading, writing, and speaking Mandarin (required for communication with China-based...