Customer Service Executive

Efficient E-Solutions Berhad

Full-time Information and Record Clerks
Apply Now
Location
Shah Alam, Selangor, Malaysia
Posted
June 07, 2026

Job Description

Job Vacancy

Customer Service Executive

Job Descriptions

  • Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
  • Provides solutions and information to concerns.
  • Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
  • Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.

    • Requirements

  • Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline
  • Minimum 2 years working experience in related field in similar industry
  • Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 07, 2026
    • Application Deadline
      July 17, 2026