Location
Mumbai, Maharashtra, India
Posted
June 30, 2026
Job Description
1. Customer Interaction and Support:
Respond to customer inquiries regarding housing finance products, loan options, and application processes.
Assist customers throughout the loan application process, ensuring they have all necessary documentation.
Provide timely follow-ups to customers to keep them informed about the status of their applications.
Resolve customer complaints or issues related to the loan process in a prompt and professional manner.
2. Sales Support:
Assist the sales team by calls and follow-ups with potential customers.
Prepare and maintain reports on customer interactions and sales activities.
Maintain a database of customers, prospects, and lead details.
Coordinate the delivery of information and updates between the sales team and other departments.
3. Administrative Tasks:
Prepare and manage sales-related documents, including agreements, proposals, and reports.
Assist in organizing promotional activities and campaigns to ge...
Respond to customer inquiries regarding housing finance products, loan options, and application processes.
Assist customers throughout the loan application process, ensuring they have all necessary documentation.
Provide timely follow-ups to customers to keep them informed about the status of their applications.
Resolve customer complaints or issues related to the loan process in a prompt and professional manner.
2. Sales Support:
Assist the sales team by calls and follow-ups with potential customers.
Prepare and maintain reports on customer interactions and sales activities.
Maintain a database of customers, prospects, and lead details.
Coordinate the delivery of information and updates between the sales team and other departments.
3. Administrative Tasks:
Prepare and manage sales-related documents, including agreements, proposals, and reports.
Assist in organizing promotional activities and campaigns to ge...