Location
, , malaysia, , , malaysia, Malaysia
Posted
June 23, 2026
Job Description
As an Executive, Customer Excellence, you will be responsible for ensuring a smooth and positive customer experience by addressing inquiries, resolving complaints, and enhancing service quality. You will handle customer interactions across multiple communication channels and collaborate with internal teams to drive continuous improvement in customer service operations.
Who Are We?
CompAsia is a digital and technology company that provides end-to-end solutions for certified pre‑owned devices focusing on the mobile phone life‑cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.
What Role Will You Play in Shaping CompAsia's Future?
- Respond to customer inquiries via email, WhatsApp, social media, and hotline calls and others.
- Handle escalations and complaints professionally, with follow up to issue resolution while ensuring timely resolution.
- Coo...