Customer Service Executive - Digital Sales

Tata Capital Finance Ltd

Full-time Other-General
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Location
thāne, thane district, India
Posted
July 15, 2026

Job Description

Customer Service - Digital Sales - Housing - Product - Mumbai - Lodha (I-Think Techno Campus) - CRE Key Objective of the Job: · Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. · Proactively understanding customer needs and cross- selling multiple products as per the requirements · Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team. · Execute all activities / campaigns as planned by the respective Digital Sales Manager · Displaying customer centricity by executing all customer interface processes within defined timelines. Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product Major Deliverables: · Meet & exceed business targets in terms of profitability, optimum product mix and quality of so...