Location
Colchester, Essex, United Kingdom
Posted
July 15, 2026
Job Description
Customer Service Executive
Our client is seeking an experienced International Customer Service Executive to join their growing team based in Colchester, Essex.
This is an excellent opportunity for someone with experience in international trade, export documentation, and customer service to join a well-established business offering long-term career development.
Key Responsibilities
Manage a portfolio of international customer orders from order receipt through to delivery.
Act as the main point of contact for customers throughout the order process.
Arrange international shipments and liaise with freight forwarders and transport providers.
Prepare export documentation, including Customs & Excise paperwork, ensuring compliance with international trade regulations.
Manage UK customer orders, working closely with Operations and external logistics providers to meet customer requirements.
Provide support to the Sales Managers.
Build strong rel...
Our client is seeking an experienced International Customer Service Executive to join their growing team based in Colchester, Essex.
This is an excellent opportunity for someone with experience in international trade, export documentation, and customer service to join a well-established business offering long-term career development.
Key Responsibilities
Manage a portfolio of international customer orders from order receipt through to delivery.
Act as the main point of contact for customers throughout the order process.
Arrange international shipments and liaise with freight forwarders and transport providers.
Prepare export documentation, including Customs & Excise paperwork, ensuring compliance with international trade regulations.
Manage UK customer orders, working closely with Operations and external logistics providers to meet customer requirements.
Provide support to the Sales Managers.
Build strong rel...