Customer Service Exec

Full-time Management & Operations

Sutton Auto Factors is a leading supplier of automotive parts and accessories, serving trade and retail customers across the region. We are looking for a Customer Service Executive to join our busy call centre team in Bulwell.

This is an excellent opportunity for someone who enjoys speaking with customers, thrives in a fast-paced environment and takes pride in delivering outstanding service.

The Role

As a Customer Service Executive, you will be the first point of contact for customers calling into the business. You will handle incoming enquiries, process orders, arrange same-day deliveries where required, and ensure customers receive a professional and efficient service at all times.

Key Responsibilities

• Answer incoming customer calls in a professional and friendly manner.
• Process customer orders accurately and efficiently.
• Arrange and coordinate same-day delivery requests.
• Take card payments securely...