Customer Service Engineer

Giesecke+Devrient

Permanent Other Installation, Maintenance, and Repair Occupations
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Location
Hong Kong, Hong Kong, Hong Kong
Posted
July 26, 2026

Job Description

Responsibilities:

  • Be responsible for banknote processing systems’ installation
  • Provide service maintenance and after sales services for banknote processing systems
  • Handle inquires and complaints from customers
  • Provide support on new product launch, demo and product presentation
  • Be responsible for service documentations (service report and spare parts transaction)
  • Spare parts inventory management and control
  • Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition.
  • Conduct fault analysis and formulate maintenance and improvement plan
  • Compile management report and purpose recommendations for service enhancement
  • Audit and facilitate the implementation of service support to compile with safety requirement
  • Perform any ad hoc projects as required from time to time; and undertake functions and respon...

    • Job Details

    • Job Type
      Permanent
    • Category
      Other Installation, Maintenance, and Repair Occupations
    • Date Posted
      July 26, 2026
    • Application Deadline
      September 04, 2026