Customer Service & Digital Operations Lead

Confidential

Full-time Customer Service
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Location
umhlanga rocks, kwazulu natal, South-Africa
Posted
July 27, 2026

Job Description

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving queries are essential, with an emphasis on quality and performance.
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