Location
el prat de llobregat, cataluña, Spain
Posted
July 18, 2026
Job Description
Your role
Allocated to our Packaging Technologies organization we are looking for a highly motivated and proactive team member in the position of Customer Service Desk Team Lead Europe. This is a permanent and full-time position, leading a team of 8 multi-skilled professionals.
Key responsibilities
- Responsible for providing local and regional business support within Sales & Distribution (SD), ensuring efficient Order-to-Cash processes and operational performance. This includes managing approvals, monitoring order fulfillment, handling shortages, and supporting audits and team training.
- At a regional level, you drive process improvements and harmonization, implement new tools and workflows, and ensure strong cross-functional collaboration. You also support sales teams in strategic initiatives and special projects.
- In your project management role, you coordinate regional and global initiatives, act as a key contact for SAP SD/O2...