Location
Kings Hill, Kent, United Kingdom
Posted
July 04, 2026
Job Description
Location: Kings Hill / Hybrid
Salary/package: £25,949 - £29,614 per annum (DOE)
Contract type: Permanent
Hours: Full time, 37 hours per week
As a Customer Service Coordinator, you will play a key role in supporting customers throughout the full energy contract journey, from initial submission through to live supply. Working within Lumina Energy, you will help ensure a smooth, accurate and responsive service for both customers and suppliers.
Who we are
Lumina Energy is a UK-based energy consultancy founded in 2012 and part of the Commercial Services Group, which is owned by Kent County Council. The company specialises in helping businesses manage their energy needs by offering services like energy procurement, usage data management, and carbon reduction planning. They are particularly focused on assisting companies in becoming more energy-efficient, reducing costs, and working towards sustainability goals.
Why this role matters
Salary/package: £25,949 - £29,614 per annum (DOE)
Contract type: Permanent
Hours: Full time, 37 hours per week
As a Customer Service Coordinator, you will play a key role in supporting customers throughout the full energy contract journey, from initial submission through to live supply. Working within Lumina Energy, you will help ensure a smooth, accurate and responsive service for both customers and suppliers.
Who we are
Lumina Energy is a UK-based energy consultancy founded in 2012 and part of the Commercial Services Group, which is owned by Kent County Council. The company specialises in helping businesses manage their energy needs by offering services like energy procurement, usage data management, and carbon reduction planning. They are particularly focused on assisting companies in becoming more energy-efficient, reducing costs, and working towards sustainability goals.
Why this role matters