Customer Service Coordinator

Full-time Management & Operations

Customer Service Coordinator - Temporary position

Hourly Rate: £15.00 per hour

Start Date: ASAP

Duration: 3 months with a possibility to be extended

Location: Egham, fully office-based - 5 days a week

The Role

As a Customer Service Coordinator, you will be responsible for managing customer queries and cases from initial logging through to completion. You'll coordinate appointments, liaise with internal teams and contractors, maintain accurate records, and ensure all issues are resolved efficiently and professionally. This role will involve regular use of Salesforce and other internal systems, alongside supporting the wider team with administration, inbox management, and incoming customer calls.

Key Responsibilities

• Log, monitor, and manage customer cases through to resolution
• Coordinate appointments
• Track progress and maintain accurate records and spreadsheets
• Support inspectio...