Customer Service Coordinator - (Customer Experience & Order Management)

Guardian Glass

Full-time Information and Record Clerks
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Location
Bangkok, Bangkok, Thailand
Posted
July 17, 2026

Job Description

Your Job

Partner with Sales Managers to deliver an exceptional customer experience, ensure timely order fulfillment, maintain customer data integrity, and support profitable business growth through operational excellence and proactive customer support.

Our Team

You will be part of Supply Chain capability and working under the supervision of Order Management Leader.

What You Will Do

Customer Experience & Relationship Management

  • Serve as the primary operational contact for customer inquiries, order status, delivery updates, claims, and service-related issues.
  • Build strong customer relationships and deliver responsive, professional support.
  • Proactively identify and resolve service issues to enhance customer satisfaction.
  • Order Fulfillment & Service Excellence

  • Monitor customer orders and drive urgent actions to ensure on-time and co...