Customer Service Coordinator at Comox Valley Dodge

Trotman Auto Group

Full-time Management & Operations
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Location
comox, comox valley regional district, Canada
Posted
July 20, 2026

Job Description

Join Comox Valley Dodge as a Customer Service Coordinator in a rewarding role focused on exceptional service delivery. You will connect with customers and streamline their service experience efficiently.

This full-time role within Trotman Auto Group requires strong organizational and communication skills to handle multi-faceted customer interactions. You will play a pivotal role in appointment management and customer follow-up, fostering relationships and ensuring satisfaction in every interaction.

Key Responsibilities:
• Answer calls and schedule service appointments promptly
• Assist with customer inquiries via phone and online
• Communicate customer issues to service personnel
• Generate service appointments through proactive outreach
• Conduct post-service follow-ups to ensure satisfaction

Requirements:
• Experience in a customer service or business development role
• Excellent communication and interp...