Customer Service Consultant

Rentokil Initial

Full-time Information and Record Clerks
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Location
Acacia Ridge, Queensland, Australia
Posted
July 07, 2026

Job Description

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Acacia Ridge, Brisbane.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

The core responsibilities in this role include:

  • Receiving inbound calls and email enquiries from domestic customers
  • Proactively making outbound calls to our existing customers to promote our products and services
  • Resolving customer queries quickly and accurately
  • Scheduling appointments for residential customers
  • Converting incoming enquiries into sales opportunities
  • Liaising with your fellow colleagues
  • Meeting calls and internal sales targets
  • Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

    • Requirements

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026