Location
Jackson, MI, United States
Posted
June 29, 2026
Job Description
**Energy Customer Care Agent** (Work From Home)
**Location:** Michigan (Remote), must reside in the state of Michigan
**Schedule:** Monday-Friday 8:00 am-5:00 pm
**Pay Rate:** $15.50 an hour
**Position Overview**
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.
**Key Responsibilities**
· Review and process energy efficiency incentive applications for accuracy and eligibility
· Finalize approved energy applications and ensure accurate payment processing
· Provide inbound and outbound customer support via phone and online chat
· Assist applicants and p...
**Location:** Michigan (Remote), must reside in the state of Michigan
**Schedule:** Monday-Friday 8:00 am-5:00 pm
**Pay Rate:** $15.50 an hour
**Position Overview**
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.
**Key Responsibilities**
· Review and process energy efficiency incentive applications for accuracy and eligibility
· Finalize approved energy applications and ensure accurate payment processing
· Provide inbound and outbound customer support via phone and online chat
· Assist applicants and p...