Job Description
Recruit Express will never request for your Singpass details in our recruitment process. Please contact us at or email to if you are unsure if it is a scam.
Customer Service Associate (Up to $3,500)Location: Woodleigh Mall / Seletar Mall / Century Square / Tampines Mall
Shift Allowance (3+2): $200 shift allowance per month
Responsibilities
Ability to deliver professional and high-quality service experience in a customer-facing role
Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
Maintain close liaison with all other departments to have a good understanding of ...