Customer Service Associate (Telco Account)
Synlink Recruitment Outsourcing Co. Inc.
Full-time
Management & Operations
Location
, davao del sur, philippines, davao del sur, Philippines
Posted
July 10, 2026
Job Description
- Provide exceptional customer service via phone.
- Assist customers with inquiries, orders, and technical issues.
- Maintain a positive and professional demeanor.
- Collaborate with team members to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: at least 7 months BPO experience in sales or telco, newbies are welcome!
- Skills and Competencies: Strong English language skills, excellent customer service, and people skills; proficiency in technical tasks.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and manage scheduling efficiently.
- Working Conditions: Fast-paced call center environment requiring adaptability.
- Qualities and Traits: Strong interpersonal skills, patience, and a positive attitude.