Customer Service Associate

DP World

Full-time AGG
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Location
Remote, Remote, Philippines
Posted
June 02, 2026

Job Description

About the Role

The person is responsible to handle client coordination, documentation of government requirements and monitoring of shipments.


Key Accountabilities

  • Booking management, handling, monitoring, and updating to customer.
  • Handling of day-to-day bookings (import/export/customs clearance, local transfers, domestic/inter-island and triangular), updates, and monitoring of shipments from point of departure until arrival at destination.
  • Monitors the execution of shipments.
  • Coordinate to DP World vendors (carriers, co-loaders, brokers, trucking team).
  • Monitor on time return of containers (empty) for import.
  • On time sending of pre alerts
  • Filling of manifest (inbound shipments)


Qualifications, Skills and Experience s

  • Bachelor’s degree in Custom Administration or Logistics
  • With experience as customer service assistant/ staff ...