Customer Service Associate – Phone Banking Process (Walk In Drive)

Full-time Information and Record Clerks

IDBI Intech Ltd. is hiring enthusiastic and customer-oriented graduates for the role of Customer Service Associate. This is an excellent opportunity for fresher’s to begin their career in the Banking & Customer Service industry.

Job Responsibilities:-

• Handle customer queries over phone calls (Inbound/Outbound).
• Provide accurate information and resolve customer concerns efficiently.
• Maintain records of customer interactions.
• Ensure high levels of customer satisfaction.
• Coordinate with internal teams for issue resolution.
• Follow company processes and quality standards.

Eligibility Criteria:-

• Education: Any Graduate (Mandatory)
• Experience: Fresher’s preferred (Contact Centre experience is an added advantage)
• Age: 18 years and above
• Rotational shift, Night Shift only of male candidates.

Walk-In Interview Details:-

• Interview Days: Mo...