Customer Service Assistant

Pyramid8

Permanent Information and Record Clerks
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Location
Leeds, England, United Kingdom
Posted
June 23, 2026

Job Description

Pyramid8 are supporting a growing business in Morley to recruit a dedicated and resilient Customer Service Assistant to join our team based in Morley, Leeds. This role involves handling inbound calls from customers, primarily focused on taking payments for fines and providing support throughout the process.

Key Responsibilities:

  • Manage a high volume of inbound calls in a professional and efficient manner

  • Assist customers with making payments for outstanding fines

  • Provide clear and accurate information regarding payment options and processes

  • Handle sensitive conversations with empathy, patience, and professionalism

  • Maintain accurate records of customer interactions and transactions

  • Resolve customer queries and escalate issues where necessary

    • What We’re Looking For:

  • Excellent communication and listening skills

  • Ability to remain calm and composed in challenging situations...

    • Job Details

    • Job Type
      Permanent
    • Category
      Information and Record Clerks
    • Date Posted
      June 23, 2026
    • Application Deadline
      August 02, 2026