Customer Service Agent

Full-time Management & Operations

On-site - Muntinlupa, No Exp Required, High/Senior High School, Full-time

Job Description

• Provide exceptional customer service and support to clients through various communication channels.
• Handle incoming calls and inquiries, addressing customer needs and resolving issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Assist in scheduling appointments and coordinating with relevant departments.
• Demonstrate strong problem‑solving skills to identify and resolve customer concerns.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Junior (0–2 years).
• Skills and Competencies: Proficient in English, strong customer service orientation, excellent problem‑solving skills, ability to manage scheduling tasks, familiarity with call center operations, and technical proficiency.
• Responsibili...