Customer Service Agent

Full-time Management & Operations

Synlink Recruitment Outsourcing Co. Inc.

On-site - Misamis Occidental. No Experience Required. High/Senior High School. Full-time.

Job Description

• Assist customers with inquiries and provide timely solutions.
• Manage customer complaints and ensure follow‑up actions are taken.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance customer service processes.
• Stay updated on product knowledge to provide accurate information to customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service preferred
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience, empathy, and a customer‑focused attitude
• Responsibilities and Duties: Ability to ...