Job Description
Company Description
We are a Bosch company that focuses on service rather than manufacturing. We provide service and complex technology-driven solutions in the area of Business Process Outsourcing, unique within the Bosch world. We work with leading companies from the automotive, travel, tourism, building and telecommunications sectors worldwide, as well as other Bosch units. In addition to external clients, we support the Bosch Group itself, helping colleagues and divisions across the organization.
As part of the Bosch group, we operate in one of its four main business areas – the Building and Energy Technologies unit. Historically, we were part of Bosch Security Systems, producing security hardware and solutions, where we managed ongoing product maintenance and the emergency and monitoring call centre.
Responsibilities
- Provide digital technical support on products, using databases, troubleshooting tools, knowledge articles and other complex ...