Location
san fernando, andalucía, Spain
Posted
July 20, 2026
Job Description
POSITION OVERVIEW
Customer Service Representative supporting inbound customer service, help desk, and back‑office processing for commercial and public sector positions.
RESPONSIBILITIES
- Handle inbound calls and troubleshoot basic technical issues.
- Assist callers with product, process, and account inquiries.
- Resolve support issues, provide sales upsells, and ensure first‑call resolution.
- Maintain accurate records using contact‑center systems.
- Escalate dissatisfied customers appropriately.
QUALIFICATIONS
- Must be 18 years of age or older.
- High school diploma or equivalent.
- Excellent organizational, written, and oral communication skills.
- Ability to type swiftly and accurately (20+ words per minute).
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- Basic understanding of the Windows operating system. <...