Customer Service Agent - Contract Role

Waste Connections of Canada

Full-time Other-General
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Location
hamilton, on, Canada
Posted
July 20, 2026

Job Description

Be part of Waste Connections of Canada as a Customer Service Agent in a contract role. Contribute to customer satisfaction by processing orders and resolving service-related issues passionately.
Your responsibilities will include answering calls, handling customer payments, and updating account information. The role requires direct interaction with clients and collaboration with employees to ensure effective solutions to service challenges. Your strong communication skills will be essential.
Key Responsibilities:
• Process new service applications and order changes
• Research customer billing inquiries effectively
• Interact with customers to solve complaints
• Identify safe, cost-effective service solutions
• Update and manage customer account records
Requirements:
• 2 years of experience in a customer service environment
• Proficient in Microsoft Office Suite
• Strong communication, both verbal and written
Enhance customer service experiences at Wa...