Customer Service Agent 1-PT-Term- Guelph

Serco

Full-time other-general
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Location
Guelph, ON, Canada
Posted
June 18, 2026

Job Description

**Position Description & Qualifications**

SUMMARY/PURPOSE:
β€’ Provides information and assistance related to Driver Examination services.
β€’ Assesses applicants’ identity documents for validity.

KEY RESPONSIBILITIES:
β€’ Provides excellent customer service during the delivery all Driver Examination Services.
β€’ Providing information and assistance to applicants for all classes of licences.
β€’ Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.
β€’ Adheres to all Ministry and operational confidentiality requirements.
β€’ Set up headsets for class M road tests, i.e., replace ear plugs, test radio volumes and ensure the radios are secure on applicant, if applicable.
β€’ Ensuring vehicle maintenance prior to examination, if applicable.
β€’ To safely drive the observation car while the Driver Examiner administers a cl...