Location
Wrexham, Clwyd, United Kingdom
Posted
July 10, 2026
Job Description
The Customer Service Advisor will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience.
You will be rewarded with 23 days holidays, plus Bank Holidays; company contributory pension scheme; private medical insurance and life assurance; staff canteen and free on-site parking; and a benefits platform.
The purpose of the role is to provide first class customer service to loyal and valued customers, through proactive calls, input of orders and answering technical queries should they arise.
Working hours are Monday to Friday, with 1 in 6 Saturdays on a rota paid at overtime.
Main responsibilities:-
* To ensure KPI for incoming calls is reached
* Proactively manage the account, ensuring that delayed orders and breakages are chased and communicated effectively and accurately to custom...
You will be rewarded with 23 days holidays, plus Bank Holidays; company contributory pension scheme; private medical insurance and life assurance; staff canteen and free on-site parking; and a benefits platform.
The purpose of the role is to provide first class customer service to loyal and valued customers, through proactive calls, input of orders and answering technical queries should they arise.
Working hours are Monday to Friday, with 1 in 6 Saturdays on a rota paid at overtime.
Main responsibilities:-
* To ensure KPI for incoming calls is reached
* Proactively manage the account, ensuring that delayed orders and breakages are chased and communicated effectively and accurately to custom...