Customer Service Advisor

Forward Assist Recruitment

Full-time Management & Operations
Apply Now
Location
westbury, england, United-Kingdom
Posted
June 08, 2026

Job Description

£29,000 Basic Salary | Up to £32,000 OTE

Monday to Friday, 08:45 – 18:00

One in Four Saturdays, 07:00 – 12:00

The Opportunity Great service departments don't just happen. They rely on organised, customer‑focused people who can keep customers informed, workshops productive and vehicles moving through the business efficiently. We're looking for an experienced Service Advisor to join a busy aftersales team in Westbury. This is a fantastic opportunity for someone who enjoys delivering excellent customer service, thrives in a fast‑paced environment and takes pride in managing the customer journey from start to finish. You'll be the key link between customers, technicians and the parts department, ensuring work is completed efficiently while delivering a first‑class customer experience.

What You’ll Be Doing

  • Managing customer enquiries and ensuring exceptional levels of customer service
  • Booking vehicles into the workshop and mana...