Customer Service Advisor

Utility Collections Ltd

Full-time other-general
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Location
Staynall, Lancashire, United Kingdom
Posted
July 13, 2026

Job Description

Customer Service Advisor

Poulton-le-Fylde, FY6 8JX โ€“ Office Based

Full Time
Salary ยฃ27,000 to ยฃ28,500
Working hours: Monday to Friday 9am โ€“ 5pm
24 days annual leave + Bank HolidaysWhatโ€™s in it for you?

Full training and ongoing development
Join a growing, dynamic, and supportive team
Be part of a scale-up business making a real difference in the energy sectorThis role would suit someone who is:

A confident communicator with strong telephone skills
Resilient and able to remain calm under pressure
Naturally empathetic and able to adapt to different customer needs
Organised with great attention to detail
Motivated and capable of managing their own workload
A team player who can follow structured processes to deliver a high and consistent service
Proficient in Microsoft Office and ability to adapt to computer systemsSkills and Experience (Preferred but not essential):

Experience in credit control or debt resolution
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