Customer Service Advisor

Michael Page

Full-time other-general
Apply Now
Location
Slough, Berkshire, United Kingdom
Posted
July 13, 2026

Job Description

This is a fantastic opportunity for a Customer Service Advisor to join a thriving team in the FMCG industry. The role requires a focus on delivering excellent customer service and ensuring smooth communication with clients and internal teams in Slough.

Client Details

This company is a well-established organisation in the FMCG sector, known for its commitment to providing high-quality products and services. Operating as part of a medium-sized team, the company values efficiency and customer satisfaction in all aspects of its operations.

Description

Respond promptly and professionally to customer inquiries via phone and email.
Process orders accurately and ensure timely delivery of goods.
Resolve customer issues and complaints with a focus on maintaining satisfaction.
Collaborate with internal teams to ensure smooth operations and communication.
Maintain accurate records of customer interactions and transactions.
Monitor and follow up on outstan...