Location
singapore, singapore, Singapore
Posted
June 17, 2026
Job Description
Responsibilities
- Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
- Identifying and responding to customers needs by providing accurate information and advice
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Coordination with internal and external stakeholders like customers, contactors, workshop & etc
- Prepare quotation and raise Work Orders accordingly
- Raise job orders to workshops & contractors
- Liaise with controllers & contractors on service/repair quality and price of work
- Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
- Update the service/repair schedule and vehicle collection with customers
- To perform basic investigation into customers complaints and rectify the problems by coming up with recommen...