Job Description
About the Role
- Salary: up to £27,500 depending on experience
- Location: Wakefield, Hybrid working
- Function: Customer Support
Do you want to be a part of a growing, successful business where no two days are the same? Where we are always putting children’s education and futures at the heart of our solutions? Then read on!
At Fusion Education People Solutions, we are education people specialists. Fusing HR services and software, we have developed SAMpeople—our market-leading, cloud-based software that gives schools and Multi-Academy Trusts (MATs) a comprehensive one-stop shop for their people management.
As a Customer Service Advisor, you will be the operational backbone of our first-line support. You will be responsible for handling customer enquiries via both telephone and ticket systems, investigating queries, and ensuring our schools get the swift, logical, and empathetic support they need to manage the...