Customer Service Advisor

Michael Page

Full-time other-general
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Location
Redditch, Worcestershire, United Kingdom
Posted
June 24, 2026

Job Description

This is a temporary opportunity for a Customer Service Advisor in the industrial and manufacturing sector. The role involves providing exceptional support to customers, ensuring their needs are met in a timely and professional manner.

Client Details

The company is a well-established organisation within the industrial and manufacturing sector. They are committed to delivering high-quality products and services to their customers, with a strong emphasis on operational excellence.

Description

Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.
Process customer orders and ensure accurate data entry into the system.
Resolve customer complaints or escalate them to the appropriate team when necessary.
Keep customers updated on the status of their orders and deliveries.
Collaborate with other departments to meet customer requirements efficiently.
Maintain accurate records of customer interaction...