Location
Oxford, Oxfordshire, United Kingdom
Posted
July 24, 2026
Job Description
About the Role
My client is seeking a friendly and professional Customer Service Advisor to join a great team. This is a fantastic opportunity for someone with strong administrative skills who is confident speaking with customers over the phone and has previous experience within housing, property management, student accommodation, or a similar environment.
You will be the first point of contact for residents and customers, providing excellent service while ensuring all enquiries are handled efficiently and professionally.
Key Responsibilities
* Respond to customer enquiries via phone, email, and face-to-face interactions.
* Provide excellent customer service and resolve issues promptly.
* Maintain accurate records and update internal systems.
* Handle administrative tasks including data entry, filing, and correspondence.
* Liaise with internal departments and external stakeholders where required.
* Manage compla...
My client is seeking a friendly and professional Customer Service Advisor to join a great team. This is a fantastic opportunity for someone with strong administrative skills who is confident speaking with customers over the phone and has previous experience within housing, property management, student accommodation, or a similar environment.
You will be the first point of contact for residents and customers, providing excellent service while ensuring all enquiries are handled efficiently and professionally.
Key Responsibilities
* Respond to customer enquiries via phone, email, and face-to-face interactions.
* Provide excellent customer service and resolve issues promptly.
* Maintain accurate records and update internal systems.
* Handle administrative tasks including data entry, filing, and correspondence.
* Liaise with internal departments and external stakeholders where required.
* Manage compla...