Location
Nacton, Suffolk, United Kingdom
Posted
July 09, 2026
Job Description
Customer Service Advisor - eduFOCUS has an excellent opportunity for a Customer Service Advisor to join our growing, diverse and friendly team! The position is a full-time permanent role, which will be office-based in Woodbridge, Suffolk and will focus on providing ‘first point of contact' for existing and prospective clients.
Fantastic company benefits include
* Competitive Salary:£25,000 - £30,000 per annum (depending on experience)
* Contract: Full-time, permanent position, office based only.
* Holiday: 28 days annual leave plus bank holidays
* Hours: 35 hours per week (Monday - Friday)
About the role
As our Customer Service Advisor, you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You'll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phon...
Fantastic company benefits include
* Competitive Salary:£25,000 - £30,000 per annum (depending on experience)
* Contract: Full-time, permanent position, office based only.
* Holiday: 28 days annual leave plus bank holidays
* Hours: 35 hours per week (Monday - Friday)
About the role
As our Customer Service Advisor, you will be the first point of contact for existing and prospective clients, providing friendly and efficient support via telephone and email. You'll help clients with system setup, troubleshooting and general enquiries, ensuring they receive the highest level of service. While most interactions will take place over the phon...