Job Description
Customer Service Advisor
Location: Mitcheldean, Gloucestershire
Remote work options are available after successfully passing the probation period
£24,968.39 Per Annum + Benefits
Mon - Friday 9-5 pm
Start date: 7th July 2026
Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career!
Overview
The role of a Motor Claims Advisor is to assist our customers in making their claims, either by phone or via our in‑house system, The Connection. You will take calls from dealers, submitting claims on the warranty holder’s behalf. Claims advisors gather details of the failure, use the information provided alongside the terms and conditions, and then accept or reject the claim.