Customer Service Advisor

Jenkins Insurance Group LLC

Full-time Information and Record Clerks
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Location
Jackson, Michigan, United States
Posted
July 08, 2026

Job Description

Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:

$32,000 - $42,000 yearly


Responsibilities:
  • Manage inbound calls related to insurance policy concerns, customer complaints, and general queries

  • Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal

  • Demonstrate accuracy in processing client policy modifications based on the data given

  • Follow-up on client interactions in a thorough...