Customer Service Advisor

Michael Page

Full-time other-general
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Location
Gateshead, Tyne & Wear, United Kingdom
Posted
July 09, 2026

Job Description

As a Customer Service Advisor, you will play a key role in providing exceptional customer support while handling queries and resolving concerns efficiently. This temporary role in Gateshead requires a proactive individual with excellent communication skills.

Client Details

The hiring organisation is a well-regarded business, known for its commitment to providing excellent service to its customers. As a medium-sized company, it offers an engaging and professional work environment with a focus on customer satisfaction

Description

Respond to customer queries promptly and professionally through various communication channels.
Provide accurate information about products and services to customers.
Handle customer complaints and ensure effective resolution to maintain satisfaction.
Update and maintain customer records in the system with attention to detail.
Collaborate with other departments to ensure seamless customer service delivery.
Monitor and f...