Location
edmonton, division no. 11, Canada
Posted
June 27, 2026
Job Description
Join Finning Canada as a Customer Service Advisor focusing on Fleet Management, delivering excellent maintenance services through effective communication and coordination. This is a permanent position with a foundation in customer satisfaction.
In this role reporting to the CVA Execution Manager, you will oversee customer interactions and service inquiries, ensuring timely maintenance fulfillment. Your work will involve managing spreadsheets and supporting team training, facilitating smooth operational flows within the team.
Key Responsibilities:
• Handle incoming customer inquiries and service requests
• Monitor machine usage and coordinate service appointments
• Maintain and update service tracking spreadsheets
• Assist in training new team members as needed
• Uphold Finning’s commitment to safety and quality standards
Requirements:
• 3-5 years experience in customer service and service management
• Knowledge of Caterpillar equipment is an asset
• Str...
In this role reporting to the CVA Execution Manager, you will oversee customer interactions and service inquiries, ensuring timely maintenance fulfillment. Your work will involve managing spreadsheets and supporting team training, facilitating smooth operational flows within the team.
Key Responsibilities:
• Handle incoming customer inquiries and service requests
• Monitor machine usage and coordinate service appointments
• Maintain and update service tracking spreadsheets
• Assist in training new team members as needed
• Uphold Finning’s commitment to safety and quality standards
Requirements:
• 3-5 years experience in customer service and service management
• Knowledge of Caterpillar equipment is an asset
• Str...