Location
dundonald, northern ireland, United-Kingdom
Posted
June 16, 2026
Job Description
We are hiring Financial Services Contact Centre Agents to work from a supportive, fast‑paced customer service team in Belfast City Centre.
Job Details
Start date: Various dates from August 2026
Location: NatWest, Belfast City Centre
Hours: Full time – 40 hours per week (07:00 – 23:00)
Probity requirements: Credit, criminal, sanctions and fraud checks, plus supporting documentation of last two years of employment and last five years of address history.
Work Schedule (Part‑time option)
- Monday: 09:30 – 13:45
- Tuesday: 09:30 – 13:45
- Wednesday: Off
- Thursday: 09:30 – 13:45
- Friday: 09:30 – 13:45
- Saturday: Off
- Sunday: 09:30 – 13:45
All part‑time candidates must complete full‑time training from Monday to Friday, 09:00 – 17:30.
Key Responsibilities
- Act as the first point of contact and deliver outstanding customer service.