Customer Service Advisor

Calor Gas Ltd.

Full-time Management & Operations
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Location
coryton, england, United-Kingdom
Posted
June 29, 2026

Job Description

Customer Service Advisor

Coryton, Essex
Permanent / Full Time
Β£26,228 per annum + London Allowance

Join Our Customer Experience Team at Calor Gas

Are you a proactive and personable individual with a passion for delivering exceptional customer service? Calor Gas is looking for an enthusiastic Customer Service Advisor to join our Customer Experience team in Coryton. In this role, you’ll act as a first point of contact for customers β€” resolving queries over the phone and in writing, often at first contact.

Working Hours:

Our contact centre operates Monday to Friday, 8:00am – 8:00pm , with shift patterns allocated on a rotational basis. You’ll receive advance notice of your scheduled shifts.

  • Saturday shifts: 9:00am – 1:00pm (on a rota basis)
  • Bank Holidays: 9:00am – 5:00pm (on a rota basis)

Key Responsibilities:

  • Respond to inbound and outbo...